Caninecheck Verification & badge policy
1. Overview
Caninecheck is a trust and verification platform.
We use a badge system to show which verification checks have been completed for each provider.
Badges are based on evidence submitted and reviewed by Caninecheck at a specific point in time. They are designed to improve transparency and help users understand what checks have been carried out.
Badges do not represent endorsements, rankings, or guarantees.
2. What verification means
Verification on Caninecheck means that:
- Information or documentation has been submitted by a provider
- That information has been reviewed against defined criteria
- The outcome of that review is reflected through badges
Verification is:
- Evidence based
- Role specific
- Time limited
Verification does not confirm future behaviour, performance, or outcomes.
3. Badge system
Caninecheck uses a structured badge system to reflect different types of checks.
These include:
- Verified Provider
- Home Access Approved
- Verified Review
- Compliance+
- Elite Standard
Each badge represents a different type and level of verification.
Detailed explanations of each badge, including evidence requirements and expiry rules, are provided on the badge definitions page.
4. How verification is carried out
Verification is based on documentation and information submitted by providers.
Depending on the badge, this may include:
- Identity documents
- Proof of address
- Insurance documentation
- Licences or registrations
- Service records or review evidence
- Declarations or confirmations
All documentation is reviewed for verification purposes only.
Caninecheck does not certify, approve, or endorse providers.
5. What badges do and do not mean
Badges indicate that specific checks have been completed.
Badges do:
- Show that evidence has been reviewed
- Reflect the outcome of defined verification processes
- Provide transparency about what has been checked
Badges do not:
- Guarantee safety, quality, or suitability
- Confirm ongoing compliance
- Replace independent checks by users
- Act as endorsements or recommendations
Users should always make their own judgement before engaging a provider.
6. Time limited verification
All verification is time bound.
This means:
- Badges are valid only for a defined period after review
- Documentation must be kept up to date
- Badges may expire if requirements are no longer met
Expired or removed badges are reflected on provider profiles.
7. Changes, suspension, & removal
Badges may be updated, suspended, or removed where necessary.
This may occur if:
- Required documentation expires or is withdrawn
- Information is found to be inaccurate or misleading
- Verification requirements are no longer met
- New information becomes available
Caninecheck applies these decisions to maintain the integrity of the platform.
8. Relationship to reviews
Reviews form part of the wider Caninecheck system.
Where applicable:
- Reviews may be verified using supporting evidence
- Verified reviews may contribute to badge status
A badge does not confirm that all reviews are accurate or complete.
9. Provider responsibility
Providers are responsible for:
- Supplying accurate and up to date information
- Providing valid documentation when requested
- Maintaining compliance with applicable requirements
Failure to do so may affect verification status and badge eligibility.
10. No guarantee or endorsement
Caninecheck provides a verification system, not a guarantee.
We do not:
- Guarantee provider behaviour or outcomes
- Endorse providers or services
- Accept responsibility for services provided by third parties
Users remain responsible for their own decisions.
11. Changes got this policy
We may update this policy from time to time to reflect changes in our processes or regulatory requirements.
12. Contact
If you have questions about verification or badges, contact: