Privacy policy
1. Introduction
Caninecheck respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
By using Caninecheck, you agree to the practices described in this policy.
2. Who we are
Caninecheck is a UK based platform that provides provider listings, verification systems, and user reviews.
If you have any questions about this policy or your data, you can contact us at:
Email: support@caninecheck.com
3. The data we collect
We collect and process the following types of personal data:
3.1 Review submissions
When you submit a review, we collect:
- Your name
- Your email address
- Provider name
- Service type
- Service date
- Review content
- Any evidence files you upload
We may also collect technical data such as your IP address and browser type.
3.2 Enquiry forms
When you contact a provider through our platform, we collect:
- Your name
- Your email address
- Your phone number
- Your message
3.3 Provider information
We may display and process publicly available business information about providers, including:
- Business name
- Services offered
- Location
We may also process information submitted by providers or obtained through verification processes.
3.4 Technical data
We may collect:
- IP address
- Browser type
- Device information
- Usage data through analytics tools
4. How we use your data
We use your data to:
- Process and publish user reviews
- Verify the identity of reviewers where required
- Assess submitted information and supporting evidence
- Operate our verification processes for both reviews and providers
- Assign verification statuses, trust indicators, and badges based on our internal criteria
- Maintain the integrity and reliability of information on the platform
- Respond to enquiries and communications
- Monitor website performance and usage
- Detect and prevent misuse, fraud, or misleading activity
5. Legal basis for processing
We process your data under the following legal bases:
- Consent when you submit a review or enquiry
- Legitimate interests to operate, verify, moderate, and protect the platform
- Legal obligations where applicable
6. Verification & evidence handling
To maintain the integrity of the platform:
- We may review submitted information and evidence to verify reviewer identity, service use, and provider details
- Evidence may be used to assess both individual reviews and broader provider credibility
- We may assign verification statuses or badges based on the outcome of these checks
- Evidence is used solely for internal assessment and is not publicly displayed unless explicitly stated
Verification indicates that checks have been carried out based on the information available. It does not guarantee accuracy in all cases.
7. Data sharing
We do not sell your personal data.
We may share data with trusted third party service providers, including:
- WordPress
- Airtable
- Email service providers
- Analytics providers
These providers only process data on our behalf and under appropriate safeguards.
8. International transfers
Some of our service providers may process data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place to protect your data.
9. Data retention
We retain personal data only as long as necessary:
- Review submissions: up to 3 years
- Evidence files: up to 12 months unless required longer for dispute resolution
- Enquiry data: up to 12 months
We may retain data longer where required for legal or operational reasons.
10. Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where applicable
To exercise your rights, contact:
support@caninecheck.com
11. Data security
We take reasonable steps to protect your data from unauthorised access, loss, or misuse.
Access to personal data is restricted to authorised individuals only.
12. Children
Our platform is intended for individuals aged 18 and over.
We do not knowingly collect data from children.
13. Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
14. Contact
If you have any questions about this policy or your data, contact: